Code of Conduct
Voiyant is committed to creating a safe, respectful, and professional environment for all users.
This Code applies to all interactions on the Platform, including Sessions, chat, and support communications.
1. Respect and Professionalism
1.1 Treat Others with Respect
- Treat every user with dignity and respect.
- Use appropriate language; no hate, harassment, or threats.
- Respect cultural differences and diverse perspectives.
1.2 Professional Behavior (Avatars)
- Be punctual and prepared for Sessions.
- Maintain professional appearance and demeanor.
- Deliver services as described and communicate clearly.
2. Prohibited Behaviors
2.1 Harassment and Discrimination
Harassment, intimidation, threats, or discrimination are strictly prohibited.
- No harassment, bullying, or cyberbullying.
- No discrimination based on race, ethnicity, religion, gender, sexual orientation, age, disability, or protected traits.
- No offensive, derogatory, or abusive language.
2.2 Inappropriate or Illegal Content
- No explicit sexual content.
- No violent, graphic, or disturbing content.
- No content promoting illegal activities.
- No content infringing intellectual property rights.
2.3 Fraud and Misrepresentation
- No false information about identity, qualifications, or services.
- No scams, fraudulent activity, or chargeback abuse.
- No manipulation of ratings/reviews.
- No circumvention of Platform fees or payment systems.
2.4 Privacy Violations
- No recording Sessions without explicit consent from all parties.
- No sharing another user's personal information without permission.
- No attempts to access accounts or data belonging to others.
3. Communication Standards
- Communications must be relevant, professional, and respectful.
- No spam, unsolicited advertising, or malicious links.
- Users should provide reasonable notice for cancellations or changes.
4. Safety and Security
4.1 Account Security
- Keep your credentials secure; do not share accounts.
- Use strong passwords and enable available security features.
- Report suspicious activity immediately.
4.2 Reporting Violations
If you witness or experience violations:
- Use the "Report" feature or contact support immediately.
- Provide details (time, user, reason). Attach evidence if safe to do so.
- Do not retaliate or escalate the situation.
5. Consequences of Violations
- Warnings
- Temporary suspension
- Permanent ban
- Legal action in serious cases
Voiyant reserves the right to take action based on severity and context, in its reasonable discretion.
6. Positive Community Values
- Foster a supportive community.
- Give constructive feedback.
- Help keep the Platform safe and welcoming.
7. Questions & Support
- Email: conduct@voiyant.com
- Support: support@voiyant.com
- Emergency: [Emergency Contact Information]
This template should be reviewed by legal counsel before production use.